eSchoolData Parent Portal F.A.Q.

Question What is the eSchoolData Parent Portal?
Answer The eSchoolData Parent Portal is a highly secure, internet-based application through which parents and guardians are able to view district permitted details of their student’s academic record.

Through the Parent Portal, parents and guardians have instant access to important information such as district and building announcements, assignment grades, student schedules, attendance information, progress reports, report cards, transcripts, assessment scores, course requests, immunization details, discipline incident information, bus assignments, or fees. Please note that the information you are able to see is regulated by your school district.
Question How do I register for a Parent Portal Account?
Answer Once your school district has implemented the Parent Portal, your school district will communicate registration instructions.
Question What if I forget my password?
Answer If you forget or misplace your password, go to your Parent Portal Log In Page. Click on the link “Forgot your password? Click here to retrieve it.” You will see a new page, enter either your UserID or email address. Hit the “Request Password” link. You will receive an email with a link to the ‘Change Password’ page.
Question What if I do not receive a response email about my password inquiry?
Answer First, check your spam folder. Your email rules and/or SPAM filter may be set to block delivery of emails sent from the Parent Portal. Then, be sure to add the Parent Portal email address to your address book, add the address to your "white" list or list of approved senders. This will ensure that future emails from the Parent Portal will be properly received.
Question What computer hardware and software do I need to use the Parent Portal?
Answer To effectively access your Parent Portal account, you need a Macintosh (OS X 10.5) or Windows PC (Windows XP Professional) with an internet connection.

For the best browsing experience, we recommend Safari 5.0, Google Chrome 27, or Internet Explorer 8.0, or later.

We also recommend having Adobe Acrobat Reader™. This PDF reader is available for free download at www.adobe.com/products/acrobat/readstep2.html.
Question How can I change the email address associated to my Parent Portal account?
Answer The email address associated with your account can be changed by clicking on the “My Account” icon on your personal home page. Then, click “Update Account Info” from the tabs on the left and enter your new email address. Click “Save.”
Question Who is eligible to register for a Parent Portal account?
Answer Only parents and guardians of currently enrolled students who are also flagged to receive correspondence are eligible to register for an eSchoolData Parent Portal account.
Question Where can I access the eSchoolData Parent Portal from?
Answer You can access the eSchoolData Parent Portal from anywhere you have access to a computer and internet access.
Question When are progress reports and report cards posted on the Parent Portal? How often is the data updated?
Answer This varies by district. Check with your school’s Parent Portal administrator.
Question What if I think there is incorrect information displayed on the Parent Portal?
Answer Contact your school and/or your student’s teacher to discuss any discrepancies.
Question Who can I talk to regarding attendance related issues?
Answer Call the Attendance Office at your student’s school.